Skills • Telecom Business School master degree (Institut Mines) Professional experience Are you looking for a great professional opportunity and want to join a dynamic team, in a company on a human scale, within a large renowned group? Come share with us your desire to be an entrepreneur and boost your team spirit!
Baptiste
Client Relations Manager (CRM)
Missions
The activity of G2S’ CRMs may vary according to their clients’ portfolios, but their main mission is to meet the expectations of their clients in a partnership approach. Understanding the client’s needs, answering their questions, offering them adapted solutions, steering the implementation of projects, and then ensuring the contractualization and the client follow-up (monitoring the performance of the services required, invoicing and sometimes management of crisis…). In addition to these main missions, we also have some cross-functional activities such as the improvement of certain G2S processes.Unlike the sales activity in an IT service company, our main goal is to seek client satisfaction in a partnership approach.What I appreciate about my job: finding solutions to problems and exchanging constantly with clients! That’s the basis of client relations… And at G2S, what’s really nice is the wide variety of subjects we deal with.
• SSII
• Consulting firm
• Mairie de Paris (program manager for the deployment of a CRM software)
As an SDM, I work in pairs with G2S CRMs. I am responsible for operations on several accounts. I am therefore in charge of project management, from the collection of needs to delivery of the services, including the choice of the most suitable technical solution. In addition, I manage the technical teams according to schedules and allocated resources. My relationship with the clients is essential to provide them information, as well as to explain their project’s progress in a pedagogical way. What I appreciate about my job is to build a long-lasting relationship with the clients, and to advise them in order to meet the different business challenges. Education Are you looking for a great professional opportunity and want to join a dynamic team, in a company on a human scale, within a large renowned Group? Come share with us your desire to be an entrepreneur and boost your team spirit!
Alexandra
Solutions Delivery Manager (SDM)
Mission
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Baptiste Client Relations Manager (CRM) |
Mission
The activity of G2S’ CRMs may vary according to their clients’ portfolios, but their main mission is to meet the expectations of their clients in a partnership approach. Understanding the client’s needs, answering their questions, offering them adapted solutions, steering the implementation of projects, and then ensuring the contractualization and the client follow-up (monitoring the performance of the services required, invoicing and sometimes management of crisis…). In addition to these main missions, we also have some cross-functional activities such as the improvement of certain G2S processes. Unlike the sales activity in an IT service company, our main goal is to seek client satisfaction in a partnership approach.What I appreciate about my job: finding solutions to problems and exchanging constantly with clients! That’s the basis of client relations… And at G2S, what’s really nice is the wide variety of subjects we deal with.
Education
Are you looking for a great professional opportunity and want to join a dynamic team, in a company on a human scale, within a large renowned group? Come share with us your desire to be an entrepreneur and boost your team spirit!
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Alexandra Solutions Delivery Manager (SDM) |
Mission
As an SDM, I work in pairs with G2S CRMs. I am responsible for operations on several accounts. I am therefore in charge of project management, from the collection of needs to delivery of the services, including the choice of the most suitable technical solution.
In addition, I manage the technical teams according to schedules and allocated resources. My relationship with the clients is essential to provide them information, aswell as to explain their project’s progress in a pedagogical way.
What I love in my job is to build a long-lasting relationship with the clients, and to advise them in order to meet the different business challenges.
Education
Are you looking for a great professional opportunity and want to join a dynamic team, in a company on a human scale, within a large renowned group? Come share with us your desire to be an entrepreneur and boost your team spirit!