Philippe TROCCAZ was interviewed in the special program produced with the DSIT and EDF’s International offices.

How can an EDF subsidiary benefit from IT solutions that are as efficient and secure as in France, when they are in Johannesburg, Abu Dhabi, Singapore, Washington or Yamoussoukro? This was the theme of this special program in which Philippe TROCCAZ, in charge of G2S’ international clients, participated with representatives from DSIT and EDF’s International offices.

Deputy Director of the Middle East Zone* Stéphanie MARCO contacted G2S and DSIT in 2020 after having noticed a strong dissatisfaction of the collaborators with the IT tools. The objective was to provide answers to the specific needs of the subsidiaries located in this region, particularly in terms of ergonomics and anchoring to the EDF IS, but also to conduct an audit to identify areas of weakness in terms of IT security and remedy them.

Philippe Troccaz assists EDF’s IT department in analyzing the problems reported by the International offices and following up on remedial actions. He participates also in a number of high-stakes issues for international subsidiaries..

“There are a certain number of specificities to take into account,” explains Philippe. For example, the use of local equipment such as workstations that are not EDF workstations or English as working language. To carry out these actions, it is often necessary to provide support that is a little more advanced than traditional support.

And this partnership between DSIT and G2S is all about: enabling the Group’s collaborators around the world to work in better conditions and in complete safety.

Read the entire interview on VEOL (EDF’s intranet).

Find out more here on Our solutions.

* All of EDF’s offices and some subsidiaries (EDF Hydro, Framatome, Dalkia, etc.) are present at EDF Middle East, which has 170 collaborators in six countries: the Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar and Lebanon.

A new face in the G2S client relations team! Before joining us last November, Benoît Blondel worked in a large international company. He is now in charge of a portfolio of clients composed of several small EDF subsidiaries, as well as EDF PEI and CCAS.

“I come from the telecom sector, where I spent 15 years. It’s quite a different world, but I’ve been involved in client relationship management for my entire career! So I’m familiar with my new job.”

Having arrived during a complicated period (in the middle of a lockdown here in France), his integration within G2S was nevertheless facilitated by a pleasant work environment: “There is a real team spirit, with a lot of exchange, sharing, and tools to facilitate the integration of newcomers.”

“The great interest of our activity within G2S is that there are both client relations and end-to-end project management, from the expression of the client’s needs to the delivery of the solution. This reinforces the proximity with our clients!”

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After 22 years and six positions in EDF’s Commerce Division, Delphine Le Querrec has joined G2S ! Delphine Le Querrec joined G2S on September 1^st as CRM in charge of developing our Tertiary solutions. “For me, this is an opportunity to discover the world of EDF Group subsidiaries and to take up a great challenge entrusted by Laurent Berry”.

Delphine’s main assets: her knowledge of the commercial field, her experience in network management and coordination. “I’m delighted to have joined G2S,” confides Delphine. “It’s a dynamic team, with very diverse profiles… the welcome has been very warm!”

View our Job vacancies.